Refund policy

Return & Refund Policy

By placing an order, you agree to the terms below.

All Sales Are Final

All purchases are final. We do not offer refunds or returns for:

• Change of mind

• Wrong item ordered

• Personal preference

• Incorrect address

• Delivery delays within estimated time

Refunds are granted only in exceptional cases, at our sole discretion.

Returns (Strict Conditions)

A return may be considered only if ALL apply:

• Requested within 7 days of delivery

• Item unused, unopened, factory sealed

• Photo proof required before return (seal intact, packaging undamaged)

• Written authorization required

Unauthorized or non-compliant returns are refused.

Refunds

• Issued only after inspection of the returned item

• No refunds before receipt

• Shipping costs are non-refundable

• Return shipping is customer’s responsibility

• Refunds processed within 5–10 business days

Non-Refundable

No refunds for:

• Opened or used items

• Late or unauthorized returns

• Packages marked as delivered

• Minor packaging issues

• Claims without clear proof

Damaged / Incorrect Items

Report within 48 hours of delivery with photo/video proof.
Late or unsupported claims are denied.

Chargebacks

Unjustified disputes may result in evidence submission and purchase ban.
📧Contact: enjoycobrand@gmail.com